Banks harvest callers' voiceprints to fight fraud

FILE - In this Wednesday, Dec. 19, 2012, file photo, a man walks past a Wells Fargo branch in Philadelphia. Wells Fargo and Chase, two of America's biggest retail banks, are quietly taking some callers’ voiceprints to fight fraud, an Associated Press investigation has found. (AP Photo/Matt Rourke, File)LONDON (AP) — The caller said her home had burned down and her husband had been badly hurt in the blaze. On the telephone with her bank, she pleaded for a replacement credit card at her new address.

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