Jane Hail, Rebecca Vrba

Patients' needs addressed in 'person-centered health care'

In this Oct. 22, 2015, photo, Burgess Square Health Center resident Jane Hail, 73, and center wellness director Rebecca Vrba talk next to the events calendar the two create together each month at the center in Westmont, Ill. Including Hail in the planning and scheduling of special events is part of the facility's efforts to provide person-centered care for residents. The new model for health care is intended to promote a shift toward a system where doctors treat people, rather than symptoms. (AP Photo/M. Spencer Green)CHICAGO (AP) — Every time JoAnna James took her husband, Lawrence, to the doctor, she left the hospital without understanding what was wrong with him.

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